Spa Policy

Operating Hours

Every day from 10:00am to 8:00pm. Last appointment booked at 7:00pm.


We encourage spa appointments to be booked in advance, to ensure your desired treatment and preferences are available. This also allows us to ensure the homemade products and fresh ingredients used in our treatments are ready. To make your spa reservation at Mahalaya Wellness & Spa, Press “0” on your guest room phone or “063 900 288” if you are not in your suite.


Please arrive 15 minutes before your appointment to prepare for your wellness or spa experience. Appointments begin promptly on schedule. If you arrive late, your appointment will be shortened so that the therapist can be on time for their next session.


All our clients will enjoy a personalized consultation prior to their experience in order to determine the most suitable wellness program.

We welcome guests from 16 years of age for spa treatments and other facilities.

Dress Code

Mahalaya Wellness & Spa will provide you with a robe, slippers, and disposable underwear. Shower amenities will be made available for your comfort.


Please leave all jewelry and valuables in the safe inside your apartment. We are not responsible for any misplaced, damaged or lost valuables of any kind brought into the premises.

Quiet Time

Mahalaya Wellness & Spa has a tranquil atmosphere. Please turn off your mobile phone or put it on silent mode.


Please contact Spa reception 2 hours prior to your appointment for rescheduling within the same day, subject to availability. Full treatment charges will be applied for no shows.


Hot and Cold Pool,  our saunas and  our beautiful relaxation areas are offered free of charge for those joining us at Mahalaya for a treatment. Please plan to arrive to allow plenty of time to avail yourself of these amenities.

No Smoking Policy

Please be mindful that the spa is a non-smoking area.


All spa and wellness treatments are priced in USD and are subject to an obligatory 10% government VAT and 7% Service Charge.